Turn WhatsApp chats into Shopify orders.
Queeble's AI answers shoppers on WhatsApp and your website from your real products, prices and stock, builds the cart in the chat and sends them to your Shopify Checkout. Your team sees every conversation and can step in anytime.
- 14-day free trial
- Billed through Shopify
- Cancel anytime
- No developer needed
Selling somewhere other than Shopify?
We'll set you upJuniper & Co.
Business account
Linen Camp Shirt
Sage · M
- Shopify App StoreInstall and pay through Shopify
- WhatsApp Business PlatformMeta's official API, on your own number
- Shopify CheckoutYour discounts, taxes and shipping rules
- Your storefrontChat widget added as a theme app embed
Why it matters
Shoppers message to buy. Then they wait.
Someone asking about a size or a colour is close to ordering. How fast and how well they're answered decides what happens next.
Questions arrive after you've closed
Shoppers message late at night and on weekends. Queeble replies when they write, and anything it shouldn't handle waits for your team in the inbox.
The same questions, all day
Your team types the same answers again and again. Queeble answers product questions from your synced catalog and policy questions from the knowledge base you write.
Bots that guess
Scripted bots can't handle a real question, and a general-purpose AI can invent products or prices. Queeble only answers from what you sell and says so when something isn't available.
The shopping conversation
From first question to checkout, in one chat.
Queeble works like your best store assistant: it knows every product, answers straight away and walks the shopper to checkout.
No menus or keywords. Queeble understands the question, detects the language and replies in it.
Juniper & Co.
Business account
Linen Camp Shirt
Sage · M
Grounded in your catalog
An assistant that won't make things up.
Queeble only answers from what you sell. When something isn't available it says so, then suggests what you do have, so a “no” doesn't become a lost sale.
- Answers only from your catalogProducts, prices and stock come from your synced Shopify store, not the AI's imagination.
- Offers real alternativesSold out in that size? It suggests another size, colour or a similar product you actually have.
- Shows you what shoppers wantedRequests for things you don't carry are collected, so you can see what to stock next.
Linen Shorts
Stone · M
Top unstocked customer asks
Owner Mode- Kids' linen shirts14 asks
- Linen tote bag9 asks
- Navy camp shirt7 asks
- Linen bedding4 asks
Shared inbox
One inbox for AI and your team.
Every WhatsApp and web chat conversation lands in one place. The AI handles the everyday questions and your team steps in whenever a human touch works better.
Inbox
- Amara O.2m
Can you do a discount for 3 shirts?
Human Mode - Lucas M.4m
AI: They run true to size. Most people…
AI Active - Aiko T.9m
AI: Added! Your cart: 1 item, $84.00
AI Active - Sofia R.21m
AI: Order #1039 has shipped. Tracking…
AI Active - Jonas B.1h
Perfect, thank you!
Resolved
Amara O.
Human ModeResume AIMaya took over · AI paused in this chat
Amara Okafor
WhatsApp · 3 orders
Current cart
WhatsApp and web chat together
Shoppers choose the channel. Your team works from one list.
Take over in one click
The AI steps back in that chat and your teammate sees the whole conversation.
Only discounts your team approves
The AI never invents a deal. Approve one in the inbox and it applies at Shopify Checkout.
Roles for the whole team
Owner, admin, agent, member and viewer, and you can adjust what each role can do.
You stay in control
Your store. Your rules.
Decide how the assistant behaves and test it before shoppers see it. Your rules are checked before every reply goes out.
- House rulesHand certain topics to your team, add a note to answers, ask for confirmation or mask sensitive details. Try rules in a sandbox before they go live.
- Pause any topicTurn the AI off for one subject in a click and show shoppers your own message instead.
- You approve what it learnsSuggested improvements, such as new search synonyms, wait for your review before they change anything.
House Rules
Checked before every reply is sent
| # | When | Then | Last triggered | Active |
|---|---|---|---|---|
| 1 | Bulk or wholesale orders | Escalate to human | 2h ago | |
| 2 | Apparel questions | Add a returns note | Today | |
| 3 | Orders over $500 | Require confirmation | Yesterday | |
| 4 | Card numbers in messages | Redact | Never triggered |
Paused topic
AI paused- Topic
- Pre-orders
- Keywords
- pre-order, preorder, reserve
- Message shoppers see
- Pre-orders open soon! Our team will reply here with the details.
Campaigns and follow-ups
Bring shoppers back.
Follow up on abandoned carts, keep customers updated on their orders and send campaigns to the people who asked to hear from you.
Cart recovery
Growth planUp to three WhatsApp reminders over a week, each with a link straight back to the cart.
Broadcast campaigns
Send Meta-approved templates to customers who opted in. Anyone without a recorded opt-in is left out automatically, and the AI can draft template copy for you.
Order updates
Order confirmations and shipping updates arrive in the same WhatsApp chat.
Template messages, such as campaigns and cart reminders, are charged by Meta to your WhatsApp Business Account, separately from your Queeble plan. See Meta's pricing.
Under the hood
Friendly on the outside. Serious underneath.
For your developer, your agency, or the part of you that wants to know how it works.
- catalogSynced from Shopify
- Admin GraphQL API and product webhooks, with a scheduled re-sync.
- messagingMeta's official WhatsApp platform
- WhatsApp Business Platform via Embedded Signup, on your own number.
- storefrontNo theme code to edit
- A Shopify theme app extension, or one script tag on any other site.
- groundingAnswers checked against your catalog
- Product answers come from tool calls on your synced data, then pass fabrication checks before sending.
- modelsThe right model for each message
- Routed across Google Gemini and OpenAI models by what the message needs.
- safetyScreened in, checked out
- Prompt-injection screening on the way in; your house rules on the way out.
- isolationYour data stays yours
- Every query scoped to your store by an enforced tenant guard; Shopify tokens AES-256-GCM encrypted.
- infraPrivate by default
- Runs on Google Cloud, with a database that has no public IP address.
How it works
Live in three steps.
No developers and no new checkout. Queeble plugs into the Shopify store and WhatsApp number you already have.
- 1
Install from the Shopify App Store
Your products, prices and stock sync from Shopify. Pick a plan and your trial starts. Nothing is charged until the trial ends.
- 2
Connect your WhatsApp number
Sign in with Meta and choose the number shoppers will message. You'll need a Meta Business account and a phone number for WhatsApp Business.
- 3
Switch on chat for your store
Turn on the Queeble Chat app embed in your theme editor, no code needed. Shoppers can then chat on your site or on WhatsApp.
14-day free trial Billed through Shopify Cancel anytime
Early merchants
We're new. Here's what that gets you.
Queeble is new on the Shopify App Store, so you won't find a wall of reviews or customer logos here yet. What you get instead is a team that's close to every store it works with.
Not ready yet
- Instagram DMs and Facebook Messenger
- A public API
- SOC 2 or ISO 27001 certification
You talk to the people who build it
Book a demo and you'll speak with the Queeble team. The same people read every piece of feedback you send.
Setup, together
On a live walkthrough we'll go through connecting WhatsApp, switching on chat and setting house rules for your store.
Your feedback shapes what's next
What early merchants ask for decides what we build. Instagram DMs and Messenger are in development now.
Leave whenever you want
Monthly billing through Shopify, cancel anytime, and you can request an export of your data.
Pricing
Free for 14 days. Then from $19 a month.
Every plan includes the AI assistant, the shared inbox and campaigns. Higher plans add AI conversations, capacity and cart recovery. Billed through Shopify, cancel anytime.
Starter
WhatsApp selling for a single storefront
$19/monthBilled monthly
Start free trial of Starter on the Shopify App Store (opens in a new tab)400 AI conversations / month
About 13 a day, roughly $0.05 each. Team chats are always free.
- WhatsApp + web chat
- AI sales assistant with catalog grounding
- Designed for ~2,500 contacts
- 3 team members
- Product catalog (1,000 items)
- Broadcasts designed for ~2,000 recipients/month
- Shopify product & order sync
- Analytics dashboard
- Email support, Mon-Fri 9am-6pm IST
Growth
Adds cart recoveryFor stores running campaigns and recovering carts
$49/monthBilled monthly
Start free trial of Growth on the Shopify App Store (opens in a new tab)1,000 AI conversations / month
About 33 a day, roughly $0.05 each. Team chats are always free.
- Everything in Starter
- Designed for ~10,000 contacts
- 10 team members
- Product catalog (5,000 items)
- Broadcasts designed for ~10,000 recipients/month
- Cart abandonment recovery
- Priority email + WhatsApp support, Mon-Fri 9am-6pm IST
Scale
High-volume catalogs and large contact bases
$149/monthBilled monthly
Start free trial of Scale on the Shopify App Store (opens in a new tab)3,000 AI conversations / month
About 100 a day, roughly $0.05 each. Team chats are always free.
- Everything in Growth
- Designed for ~50,000 contacts
- Unlimited team members
- Product catalog (20,000 items)
- Broadcasts designed for ~40,000 recipients/month
- Highest-priority email + WhatsApp support, Mon-Fri 9am-6pm IST
Prices in US dollars, billed through Shopify. Cancel anytime. WhatsApp template messages (for example campaigns and cart reminders) are charged separately by Meta to your WhatsApp Business Account. Meta's pricing
Need a bit more?
Add capacity to any plan and remove it anytime. Billed through Shopify with your plan.
- +100 AI ConversationsStackable up to 10×$9/month
- +2 Team MembersStackable up to 5×$4/month
- +1,000 ProductsStackable up to 10×$5/month
Not on Shopify, or need something bigger?
Not on Shopify?
We'll set you up personally.
Selling on another platform, on your own website or only through WhatsApp? We onboard businesses outside Shopify ourselves, and help with every step.
- Import your catalog from a CSV file or your Facebook catalog
- Connect your WhatsApp Business number
- Add the chat widget to any website
- Agree a plan that fits how you sell
What if the AI gets something wrong?
Shopify Inbox and Meta both have free AI now. Why pay for Queeble?
What do I need to get started?
Do I need a developer?
Can I use the WhatsApp number I already have?
Where do shoppers pay?
Can my team take over a conversation?
Which languages does the assistant speak?
How does the free trial work?
Are WhatsApp messaging fees included?
Try it on your store. Decide in 14 days.
Install from the Shopify App Store, connect WhatsApp and see how Queeble answers your shoppers. If it isn't earning its place, cancel in Shopify before the trial ends and you pay nothing.
14-day free trial Billed through Shopify Cancel anytime